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Terms & Conditions

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Carefully Peruse the Subsequent Terms and Conditions of Utilization Pact

  • The ensuing agreement encapsulates the stipulations and provisions of use (“Agreement”), pertinent to your utilization of Bizeleven.com (“Website”), which facilitates commerce between suppliers and global buyers. It constitutes an agreement between you, the user of the Website www.bizeleven.com. The terms “You,” “Your,” or “User(s)” denote any individual accessing or employing the Website for any intent.
  • By subscribing, engaging with other User(s), or entering negotiations pertaining to the sale or provision of goods or services on the Website or BIZELEVEN Services in any capacity, you assert and affirm that you have thoroughly perused, comprehended, and accepted the Agreement.
  • Should you dissent or opt not to be bound by the Agreement, you are precluded from accessing or using the Website in any manner.

Website: A Mere Arena/Platform

  • The Website serves as a matchmaking platform for User(s) to negotiate and interact with other User(s) in negotiations concerning the sale or provision of goods or services. BIZELEVEN and Bizeleven.com are not parties to any negotiations occurring between the User(s) of the Website and do not partake in any agreements, including sales or service agreements, initiated by the Website’s User(s).
  • BIZELEVEN lacks control and responsibility for the quality, safety, authenticity, legality, or availability of products or services offered on the Website. It also cannot guarantee the completion of sales by User(s) selling or providing goods or services, nor the completion of purchases by User(s) procuring goods or services. This Agreement does not establish any partnership, joint venture, or other business association between BIZELEVEN and any other party.

Services Delivered by Bizeleven

Bizeleven extends various services to its customers, each defined as follows:

  • “Leading Supplier”: Prioritizes User(s) within selected categories on Bizeleven, thereby enhancing product visibility.
  • “Star Supplier”: An Bizeleven add-on service granting priority listing in chosen product categories, resulting in increased leads and inquiries.
  • “TrustSEAL”: A seal bestowed upon User(s) after validating their business-related documents and information.
  • “Maximiser”: Allows User(s) to maximize their return on investment by utilizing specialized features.
  • “Mini Dynamic Catalog”: A professionally designed catalog on Bizeleven, enabling independent control for adding, deleting, or editing text and images.
  • “Verified” User(s): Attained when User(s) have verified their primary/secondary information, mobile, or email with BIZELEVEN.

User(s) Eligibility

  • User(s) attest that they possess the entitlement to avail or employ BIZELEVEN’s services, encompassing the Website and any other services offered by BIZELEVEN in relation to the Website (“BIZELEVEN’s Services”). BIZELEVEN’s Services are exclusive to individuals, business entities (including sole proprietorships, companies, and partnerships), authorized under applicable law to form legally binding agreements. Consequently, natural persons under 18 years of age and entities lacking legal authorization to operate in India or other jurisdictions are barred from using BIZELEVEN’s Services.

  • User(s) consent to adhere to the Agreement and any other rules and regulations mandated by applicable laws. BIZELEVEN and the website bear no liability for content, information, or other material transmitted via BIZELEVEN’s Services, including fraudulent, untrue, misleading, inaccurate, defamatory, offensive, or illicit material. Users must perform due diligence before transacting with other Website users. BIZELEVEN reserves the right to deny BIZELEVEN’s Services to anyone, at its discretion, and Services are unavailable to User(s) with suspended accounts.

User(s) Agreement

  • This Agreement applies to anyone accessing or use the Website or BIZELEVEN Services for any reason. It extends to legal entities represented by individuals accessing or using the Website, either directly or indirectly. User(s) may exclusively employ the Website and/or BIZELEVEN Services for commercial or business purposes.

  • This Agreement encompasses all services offered on the Website and by BIZELEVEN, along with any additional terms and conditions applicable to specific services used or accessed on the Website. In the event of a conflict between a provision of this Agreement and additional terms and conditions for a specific service, the latter shall prevail. The Agreement governs User(s)’ use of BIZELEVEN Services and supersedes any prior agreements between BIZELEVEN and User(s).

Amendment to User(s) Agreement

  • BIZELEVEN retains the prerogative to modify, alter, amend, or update the Agreement periodically. Revised provisions take immediate effect upon posting on the Website. Failure to agree with such provisions necessitates immediate cessation of service use. Continued usage implies acceptance of amended Agreement terms.

Intellectual Property Rights

  • BIZELEVEN holds sole ownership and lawful licensing rights to the Website and its content (“Web Site Content”). Web Site Content encompasses design, layout, text, images, graphics, sound, and video presented on the Website. It embodies trade secrets and intellectual property rights protected under global copyright and intellectual property laws. All rights to the Website and Web Site Content remain with BIZELEVEN, its affiliates, or Web Site content licensors.

  • Unless otherwise claimed in this Agreement, all unclaimed rights are reserved. Information and advertisements available through the services offered on the Website or in association with any service are meant for general information purposes and are used at the User(s)’ sole risk. BIZELEVEN does not warrant the accuracy or reliability of Website Information or the quality of products/services obtained through it. Users are encouraged to report infringing listings on the Website, and BIZELEVEN reserves the right to decline takedown requests.

Trademark and Copyright

  • “Bizeleven” and related icons/logos are registered trademarks/service marks of BIZELEVEN, protected under copyright, trademark, and other intellectual property rights laws. Unauthorized adoption, copying, modification, use, or publication of these marks is strictly prohibited.

  • All Web Site Content, including Website Information, is copyrighted to BIZELEVEN, excluding third-party content and links to third-party websites available on the Website. User(s) may not use third-party trademarks, service marks, or logos without prior written approval. BIZELEVEN does not act as an arbiter of intellectual property disputes but encourages Users to report listings that infringe their rights. BIZELEVEN respects others’ intellectual property rights and expects the same from its Users.

URL's/Sub-Domain

  • URLs and sub-domain names assigned by BIZELEVEN to User(s), whether paid or free, are BIZELEVEN’s exclusive property and not permanent. BIZELEVEN reserves the right to suspend, terminate, or edit these URLs/sub-domains without notice. In such cases, BIZELEVEN is not liable for any direct or indirect damages, including lost profits or business interruption.

Third-Party Links

  • BIZELEVEN may provide access to content, products, or services offered by third parties through hyperlinks to third-party websites. Users should review the terms and privacy policies of such websites before use. BIZELEVEN has no control over third-party websites and is not liable for their content, products, or services.
  • These revisions encompass distinct terminology and sentence structures while preserving the original content’s meaning and intent.

Links to the party sites

  • Hyperlinks to external websites are provided on our website for the convenience of users. Users should be aware that we do not exercise control over the content, resources, or materials present on these websites.

  • We may enable users to access content, products, or services offered by third parties through hyperlinks, in various forms such as word links, banners, channels, or other means, leading to third-party websites. It is our recommendation that users review the terms and conditions and privacy policies of these third-party websites before using or accessing them. Please acknowledge that we have no authority over the content found on these third-party websites. We do not actively monitor them and are not accountable or liable for any aspect of these sites, including their content, products, or services.

Termination

  • While most of the content and some features on our website are available to users free of charge, we retain the right to terminate access to specific areas or features of the site, both for paying and registered users, with or without notice, and without assigning any specific reason for such action. Additionally, we maintain the universal right to restrict, deny, or provide differing levels of access to our website and its features based on individual users. We may also alter or introduce new features without prior notice.

  • We reserve the right to temporarily or permanently terminate the membership or subscription of any user for several reasons, including providing false information during registration, engaging in fraudulent or illegal activities, sending spam messages via the website, posting unrelated material, impersonating others, engaging in unauthorized access to the website’s services, obtaining another user’s username and/or password, or participating in activities that do not align with ethical business practices.

  • Should we terminate a registered user’s membership, including those who have subscribed to our paid services, they will not have the privilege to rejoin the website under a new account or name unless expressly invited to do so in writing by us. In such cases, no subscription or membership fees paid by the user will be refunded. Users should be aware that the inability to access the website, whether partially or entirely, may have adverse consequences for their business. Users agree that, under no circumstances, shall we be liable to any user or third parties for any inability to use the website, any delays, errors, or omissions in communication or transmission, or any damages arising from the use or inability to use the website or any of its features.

Registered users(s)

  • To become a registered user on our website, we have provided a straightforward procedure for your convenience. Users can complete the online registration form by providing necessary information, including name, contact details, and business details. Upon successful registration, we will establish an account for you and assign a user alias and password for logging in. Additionally, we may provide a web-based email or messaging account with limited storage space for communication purposes. Users are responsible for the content of all messages sent through their account.
  • Users registering on behalf of business entities represent and warrant that they have the authority to bind the business entity to this Agreement. The address provided during registration should be the principal place of business for that entity, and all information provided should be accurate, current, and complete. Branch or representative offices are not considered separate entities, and the principal place of business will be deemed to be the head office.
  • By registering on our website, users consent to the inclusion of their personal data in our online database and authorize us to share this information with other users. We retain the right to refuse registration and deny membership to any user without assigning a reason. We may suspend or terminate a registered membership at any time without prior notification in the interest of our organization or the general interest of our users, and no further liability shall arise from such suspension or termination.
  • Registered users of our website are not considered affiliates or a part of our organization. By registering, users also agree to be contacted by us through various means, including phone calls and SMS notifications, regarding the services we provide, even if their contact numbers are listed on the Do Not Call Registry.

Data Protection

  • Personal information provided by users during their use of our website is governed by our privacy policy, which can be accessed [here](link to privacy policy).

Posting your content on website

  • Certain content displayed on our website is contributed by third parties. Users can post their content on specific sections or services of our website using the self-help submission and editing tools available. Users may need to register and/or pay for certain services.
  • Users should understand that in such cases, we are not the authors of the content, and we do not enter into any arrangements or agreements with third parties regarding the content displayed on our website. We are not responsible for the accuracy, propriety, lawfulness, or truthfulness of third-party content available on our website, and we shall not be liable to any user in connection with any damage resulting from reliance on such content. Users are solely responsible for their activities on the website, and we shall not be liable for any damage suffered by any person due to a user’s conduct.
  • Users represent, warrant, and agree to provide us with true, accurate, current, and complete information for display on the website. Users should maintain and promptly update all provided information to ensure it remains accurate and complete. By registering, users grant us an irrevocable, perpetual, worldwide, royalty-free, sublicensable license to display and use all information provided by them for the purposes outlined in this Agreement. Users agree that they have the right to manufacture, offer, sell, import, and distribute products displayed on the website and that doing so does not violate any third-party rights.
  • Users further agree not to use our content or services to send spam, junk mail, or unsolicited advertising or promotional information. Users also agree not to host, display, upload, modify, publish, transmit, store, update, or share content that violates our terms and conditions. We reserve the right to remove any material, content, photos, or offers displayed on the website that we believe, in our reasonable discretion, to be unlawful or potentially liable, or in violation of this Agreement or our policies. We may also cooperate with authorities, investigators, and third parties in the investigation of suspected wrongdoing.
  • In connection with the above, we reserve the right to suspend or terminate the account of any user as deemed appropriate by us, without any liability to the user.

Intersection Between users

  • We provide an online platform to facilitate interaction between buyers and suppliers of products and services. We do not represent the seller or the buyer in transactions and do not charge any commission for facilitating transactions. We do not control the quality, safety, legality, or availability of products or services offered for sale on the website, nor do we guarantee the ability of suppliers to complete a sale or the ability of buyers to complete a purchase.
  • Users should be cautious when dealing with foreign nationals or individuals who may be acting under false pretenses on the website. While we employ tools and techniques to verify the accuracy and authenticity of information provided by users, we cannot confirm every user’s identity on the website. Users are encouraged to evaluate potential transaction partners and exercise prudence when conducting transactions.
  • Users assume all risks associated with transactions conducted based on content, information, or other materials provided on the website. These risks include, but are not limited to, misrepresentation of products and services, fraudulent schemes, unsatisfactory quality, failure to meet specifications, defective or dangerous products, unlawful products, delay or default in delivery or payment, cost miscalculations, breach of warranty, breach of contract, transportation accidents, and claims related to the violation of third-party rights.
  • We shall not be liable for any damages, liabilities, costs, harms, inconveniences, business disruptions, or expenditures arising from transactions or any other matters related to the use of content, information, or materials provided on the website. Users are solely responsible for the terms and conditions of their transactions, including payment, returns, warranties, shipping, insurance, fees, taxes, titles, licenses, fines, permits, handling, transportation, and storage. In the event of a dispute, users agree to release and indemnify us from all claims, demands, actions, proceedings, costs, expenses, and damages arising from such transactions.

Limitation of Liability/Disclaimer

  • The features and services on the website are provided on an “as-is” and “as-available” basis, and we expressly disclaim any and all warranties, whether express or implied, including but not limited to warranties of condition, quality, durability, performance, accuracy, reliability, merchantability, or fitness for a particular purpose. We make no representations or warranties regarding the validity, accuracy, correctness, reliability, quality, stability, or completeness of information provided on the website, including the display or listing of tenders, which are not endorsed by us.
  • We are not responsible for the manufacture, importation, distribution, offer, display, purchase, sale, and/or use of products or services offered or displayed on the website, and we do not represent or warrant that such activities do not violate third-party rights. We are not liable for any delay, failure, or disruption of content or services delivered through the website due to causes beyond our control, including but not limited to Internet failures, equipment failures, electrical power failures, natural disasters, governmental actions, or non-performance by third parties.
  • Users agree to indemnify and hold us, our affiliates, directors, officers, and employees harmless from any and all losses, claims, liabilities, costs, expenses, and damages arising from their use of the website or their breach of any representations and warranties made to us. Users further agree that we are not responsible for any material posted by other users, and the risk of damage from such material rests entirely with the user. We reserve the right to suspend or terminate the account of any user as deemed appropriate by us.
  • Please note that the website serves as a content aggregator and is not responsible for the information provided by users. We do not participate in the development of content displayed on the website and have the right to promote any content provided by users on various platforms owned by our company.

Interaction between users

  • We offer an online platform to facilitate interaction between buyers and suppliers of products and services. We do not act as the seller or buyer in these transactions and do not charge commissions for enabling them. We do not control the quality, safety, legality, or availability of the products or services offered on our website, nor do we guarantee the ability of suppliers to complete sales or the ability of buyers to complete purchases. Users are advised to exercise caution when dealing with individuals who may be acting under false pretenses on our website.
  • Users agree to assume all risks associated with transactions conducted based on content, information, or other materials provided on the website. These risks include, but are not limited to, misrepresentation of products and services, fraudulent schemes, unsatisfactory quality, failure to meet specifications, defective or dangerous products, unlawful products, delay or default in delivery or payment, cost miscalculations, breach of warranty, breach of contract, transportation accidents, and claims related to the violation of third-party rights.
  • We shall not be liable for any damages, liabilities, costs, harms, inconveniences, business disruptions, or expenditures arising from transactions or any other matters related to the use of content, information, or materials provided on the website. Users are solely responsible for the terms and conditions of their transactions, including payment, returns, warranties, shipping, insurance, fees, taxes, titles, licenses, fines, permits, handling, transportation, and storage. In the event of a dispute, users agree to release and indemnify us from all claims, demands, actions, proceedings, costs, expenses, and damages arising from such transactions.

Notices

  • This section outlines the procedures for sending and receiving notices between Bizeleven (referred to as BIZELEVEN) and its users. Notices to Bizeleven should be in writing and sent to a specific address in India. Notices to users can be delivered through various means, including personal delivery, courier, certified mail, fax, or email, using the contact information provided by the user. A notice is considered received when it has been sent to the user or posted on a publicly accessible part of the website.

Governing Law & Dispute resolutions

  • This section specifies that the agreement between Bizeleven and users, as well as the Privacy Policy, is governed by the laws of India. It designates the jurisdiction of the courts in Noida, Uttar Pradesh, India, for any disputes related to these terms.

Miscellaneous

  • This section contains various miscellaneous clauses:
  • Headings: Headings in the agreement are for reference only and do not limit or define the scope of sections.
  • Waiver of Rights: Bizeleven’s failure to enforce any right or take action in response to a user’s breach does not constitute a waiver of its rights regarding future or similar breaches.
  • Assignment: Bizeleven can assign its obligations and duties in the agreement to other entities.
  • Severability: If any part of the agreement is found to be invalid or unenforceable, that part will be removed, but the remaining provisions will remain in effect.
  • Call Recording: Bizeleven may record calls for quality and training purposes.
  • Grievance Officer: The designated Grievance Officer for Bizeleven is named, along with contact information for filing complaints.

Big Buyer ("BB") Terms of use

This section pertains to a specific service called “Big Buyer,” where Bizeleven provides a microsite for a user’s company and displays leads for that company. It mentions the use of the user’s intellectual property, disclaims warranties, and limits liability for Bizeleven. The agreement terms are considered part of these BB terms.

Pharmaceutical Product/Service Policies

This section clarifies that Bizeleven does not facilitate the purchase of pharmaceutical products but allows users to advertise them. Users are required to comply with applicable laws and regulations, especially regarding prescription medicines. Users are responsible for illegal sales of drugs, and Bizeleven disclaims warranties on pharmaceutical products listed on the site.

Customer Relationship Managemment Services

  • This section outlines the terms related to Bizeleven’s Customer Relationship Management (CRM) Services. Users can use cloud-based software and integrate third-party applications. Users must have proper consents for the content they create. Users are responsible for their content, must not harm Bizeleven’s systems, and should not attempt to reverse engineer the CRM Services. Legal and ethical use is required. Users must indemnify Bizeleven against claims related to their use of the CRM Service.
  • It’s important to note that these are general interpretations, and the specific legal implications and interpretations can vary. Users should carefully read and understand these terms and, if needed, seek legal advice for a more detailed understanding.
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